Jacopo
Agostinone
Product Manager
Product Manager with a track record of owning complex roadmaps, driving measurable business outcomes, and leading cross-functional teams. Brings a strong analytical foundation and actively embeds AI into core workflows, from discovery to delivery, to elevate strategic focus. Recognised for building alignment across senior stakeholders and shaping product direction in fast-moving, data-driven environments.
Career Timeline
Jul 2024 – present
Analytics Product Manager
Marsh
Nov 2023 – Feb 2024
Product Manager
Vita Mojo
Jun 2021 – Nov 2023
Product Manager
Chill-Chain
promoted from
Feb 2021 – Jun 2021
Business Operations
Chill-Chain
2019 – 2020
Front Office Assistant Manager
Hyatt Regency London
promoted from
2017 – 2019
Front Office Night Manager
Hyatt Regency London
2016 – 2017
Senior Front Office Member
Mercure London Bridge
2016
Internship
Dynamic Service Srl, Italy
2015
Internship
Di Muzio Laterizi Srl, Italy
🧑💻 Experience
Analytics Product Manager
Marsh · Full-time
Jul 2024 — Present
- Owned end-to-end roadmap for a B2B SaaS platform with 500K+ active users, driving 30% YoY growth in key engagement metrics
- Led cross-functional squads of 8–12 (engineering, design, data, marketing) to ship 4 major product lines on time and under budget
- Ran continuous discovery — 200+ user interviews, usability sessions, and A/B tests — to prioritise the highest-impact features
- Reduced customer churn by 18% following a data-driven overhaul of the onboarding experience
Product Manager
Vita Mojo · Full-time
Nov 2023 — Feb 2024
- I joined the Loyalty squad at Vita Mojo, where big changes were needed. Through customer research, competitor analysis, and market research, I start building the roadmap for the future of our loyalty program. I managed product strategy and had end-to-end ownership from technology scoping to real-world implementation. This involved working on a broad range of products that combined elements of both B2B and B2B2C.
- Partnered with sales and customer success to build feedback loops that directly informed the product backlog
- This role was terminated due to redundancies. The company did not meet the 2023 financial goals set by the board following a Series B investment round
Product Manager → promoted from Business Operations
Chill-Chain · Full-time
Feb 2021 — Nov 2023
PM · Jun 2021 — Nov 2023
Bus Ops · Feb 2021 — Jun 2021
- I started in this role when Chill-Chain wasn't yet a SaaS company. I built the first licensed MVP, leading an Agile team of 5 engineers and 1 QA. We launched it, completing Chill-Chain's transformation into a logistics SaaS company. The software was used by major retailers and manufacturers that spend millions of pounds per year on transport, analysing and processing data to achieve real world savings and CO2 reductions.
- Managed day-to-day operational workflows across supply chain and logistics functions
- Built internal reporting dashboards that reduced manual reporting time by 60%
- Collaborated with the product team to identify and document operational pain points, directly feeding the product roadmap
Previous Experiences
⌄
Front Office Assistant Manager → promoted from Front Office Night Manager
Hyatt Regency London - The Churchill
2017 — 2020
Senior Front Office Member → promoted from Front Office Member
Mercure London Bridge
2016 — 2017
Internship
Dynamic Service Srl, Italy
2016
Internship
Di Muzio Laterizi Srl, Italy
2015
🛠️ Skills
Discovery
Strategy
Delivery
Tools
AI & Automation
🧑🎓 Education
MSc International Management
2017 — 2020
BSc Economics & Management
2013 — 2016
📜 Certifications
SQL Mastery
Code With Mosh
June 2020
Fundamentals of Business Analysis
Udemy
September 2022
Learn PHP
Codecademy
April 2023
The Future of Payment Technologies
University of Michigan's Ross School of Business
March 2024
🌍 Languages
Italian
Native
English
Bilingual
Spanish
Bilingual
💼➡️✈️🌴🍹🍝 Outside of Work
Travel
Love to discover new places and new cultures. One Continent not visited yet, unfortunately: Oceania. Next on the list: Japan, Indonesia, Malaysia.
Sports
Passionate about football and tennis, mainly, but love most of team sports and played many different sports with friends. Regular eight-a-side player and whenever there is a chance, I love playing a tennis match.
Nature
One of my best passion. I love animals, both on land and in the water; that is why I love diving, a fairly recent, growing passion. Love also any trekking or walks in the outdoors, I am never happier than when off-grid, one of the visited dream destinations so far: the Serengeti.
Musicals
I thought I did not like musicals until I started to see some in the London West End, and now I love to watch some whenever I have a chance. The Lion King remains unbeaten up top, I think the start of the musical is one of the best pieces I ever seen.
Food
Love cooking mainly Italian food.